Venue Duty Officer – Employment Opportunity
Basketball WA, Employment

Venue Duty Officer – Employment Opportunity

VENUE DUTY OFFICERLOCATION : Bendat Basketball Centre, Floreat, WA.REPORTS TO : Stadium Supervisor TYPE: Casual

Basketball WA are looking to employ a Venue Duty Officer for casual work at the Bendat Basketball Centre.


  • Complete day to day operations required of the facility
  • May include opening the Centre and/or Closing the Centre
  • Safety and presentation of the facility
  • Reporting to co-workers and managers at the end of each shift with clear communication
  • Assume responsibility for the facility including 8 courts, conference facility,
  • Front face of the Centre, greeting patrons
  • Lead Emergency Response Procedures as required
  • Enforcing rules of Centre ie Conditions of Entry, guidelines for court hire, etc.
  • Security of building including locking and arming building.


Duties include:

  • Customer Service- greet and serve customers
  • Take phone calls
  • Greet contractors
  • Manage and record facility faults
  • Input bookings as required
  • Take payments and complete end of day reporting
  • Review and update operational procedures when instructed
  • Inspect and prepare courts for play and competitions.
  • Preparing and packing down of functions
  • Complete duty checklists including cleaning and court inspections, safety and emergency equipment checks, washing of mops, etc.
  • Incident Reporting (first aid and other)
  • General cleaning duties
  • Stocktake and record keeping
  • Monitor overall activity in the building at all times
  • Manual labour to set up events and functions (this includes volleyball posts, tables, chairs, etc.)
  • Selling Merchandise
  • Parking duties such as checking in VIP parking clients


Requirements for the role:

  • Availability must include weekdays and Saturdays and/or Sundays (opening hours could be anywhere between 5:45am for an opening shift to 1am as the latest time a closing shift could finish)
  • Good communication skills
  • Good decision making skills
  • Honest, reliable and responsible
  • Have own transport
  • Able to work with minimal amounts or no supervision
  • Professional
  • Ability to follow procedures and update procedures with improvements where necessary
  • Take initiative for problem solving
  • Be able to undertake some physical work.
  • Working with Children’s Check (WWC)
  • First Aid Certificate


Training provided:

  • Chief Fire Warden training
  • Provide First Aid and CPR refresher courses
  • Emergency Response Procedures (completed in house)


Applications should address the duties and requirements of the position. Please forward to:

Please contact Rachel Brooks to discuss the position on 0431 657 858 during normal business hours.

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