Employment – Venue Duty Officer
Basketball WA

Employment – Venue Duty Officer

Employment Status: Casual

Basketball WA are looking to employ Venue Duty Officers for casual work at the Bendat Basketball Centre.


  • Presentation and safety of the facility
  • Reporting to co-workers and managers at the end of each shift with clear communication
  • Assume responsibility for the facility including 8 courts, conference facility
  • Front face of the Centre, greeting patrons
  • Lead Emergency Response Procedures as required
  • Enforcing rules of Centre ie Conditions of Entry, guidelines for court hire, etc.
  • Security of building including locking and arming building.

Duties include:

  • Customer Service- greet and serve customers.
  • Complete physical tasks, such as setting up volleyball or netball equipment.
  • Take phone calls
  • Greet contractors
  • Manage facility faults
  • Input bookings as required in our booking system
  • Take payments and complete end of day reporting
  • Inspect and prepare courts for play and competitions.
  • Preparing and packing down of functions
  • Complete duty checklists
  • Incident Reporting
  • General cleaning duties
  • Stock take and record keeping
  • Monitor overall activity in the building at all times
  • Selling Merchandise

Requirements for the role:

  • Must be available Saturdays and/or Sundays (opening hours could be as early as 5:30am and closing hours could be as late as 1am- this is rarely the case, however.)
  • Good communication skills
  • Good decision making skills
  • Honest and responsible
  • Prompt and reliable
  • Must be able to work off of a checklist but also take initiative in identifying tasks to complete and have attention to detail
  • Have own transport
  • Able to work with minimal amounts of or no supervision
  • Professional
  • Ability to follow procedures and update procedures with improvements where necessary
  • Take initiative for problem solving
  • Be able to undertake some physical work such as setting of volleyball courts and functions.
  • Working with Children’s Check (WWC)
  • First Aid Certificate


Applications should address the duties and requirements of the position and forward to:

Please contact Rachel Brooks to discuss the position on 0431 657 858 during normal business hours.

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